Heroes
Learn the true stories of heroism on 9.11
and pay solemn tribute to their sacrifice.

Tour Highlights

3-hour journey into the tragedy and aftermath of 9/11

Admission to the 9/11 Memorial museum

Stand at the twin reflection pools and waterfalls where the twin towers fell 

See the names of the 3,000 victims and uncover the survivor tree

Tiny St. Paul's Chapel, which miraculously survived the attack

Poignant stories of heroic bravery and sacrifice

Reflecting Absence Memorial and Steel Beam Cross

Firefighters’ 9/11 Memorial and Engine and Ladder Co. 10/10

Essex World Deli, which became an emergency medical station

Beautiful Winter Garden plaza at the World Financial Center

Reflect at the Beautiful Garden of the 9.11 memorial in honor of the victims

Tour Details
Start Time: 2:30 PM DAILY
Total duration: Approximately 3 hours
Total length: 1 mile/1.6 kilometers
Starting Location: Tour departs outside the entrance to St. Paul Chapel Located at 209 Broadway, between Vesey and Fulton Streets.
Tour Instructions: Please arrive at the tour starting point 15 minutes prior to beginning of the tour.
Start Time: 2:30 PM DAILY
Type Price
Memorial Tour $45
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You'll meet your guide within walking distance of the Ground Zero site, where you'll embark on a 2-hour journey into the bravery, passion, and tragedy of 9/11. Your guide will share key facts, illuminating events and heartbreaking stories of the tragic day while weaving through the various attractions within the World Trade Center area.  You'll explore surrounding New York sites including St Paul’s Chapel, the American Express Eleven Tears Memorial, Winter Garden and, of course, the Ground Zero site. After relaying to you the stories of bravery that triumphed over tragedy that day, you'll be allowed entry for one hour to the 9/11 Memorial, built on the exact site where the twin towers once stood. Escorted by your guide, you will see the twin reflecting pools on which the names of the nearly 3,000 victims of the September 11, 2001, and February 26, 1993, atrocities are inscribed. You will learn about the historic rebuilding taking place on the former World Trade Center site and uncover the Survivor Tree, which was nursed back to health after surviving the 9/11 attack. Admission to the memorial is timed, and you can spend up to one hour at this special place for remembrance and reflection 

Tour Terms and Conditions

  • All tours run regardless of weather unless the company notifies guests of a change in the tour schedule. 
  • 9.11 memorial tickets are free of charge and included as part of the walking tour.
  • Tour Guide assigned to conduct the tour on the website schedule is subject to change without notice due to last minute scheduling conflicts or other factors.   If you wish to take a tour with a specific tour guide please call 212.888.8769 to confirm tour guide assigned to your tour.
  • All tour sales are final and tickets are non-refundable.
  • All tour tickets are non-transferrable and cannot be rescheduled unless the guest purchases tour insurance.
  • The admission to the 9/11 Memorial is free, and the price is associated with the guided tour
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